If the app can’t be downloaded, please contact customer support to acquire a video of the obtain steps

USB living room decoration light strip 20M LED light strip Christmas decoration light strip RGB 5050 living room LED light strip

Remote management with out battery

The following determine reads:

Scan the code to obtain the APP

Open the APP

Turn on bluetooth

If you may't discover the light strip connection, attempt refreshing it, or shut the app within the background to reopen

Connection succeeded/Not related/Not related

The motive for the app can’t management the light band could also be as follows:

1. Unconnected Bluetooth

2. Connected Bluetooth and unconnected light belt, please refresh the connection interface

3. Connecting the lamp zone, not choosing the app for the APP band possibility

Only when the APP is chosen to the light zone (the phrase is blue) and the Bluetooth connection is regular, can we remotely management the light belt

1. No bundle points had been acquired

You can contact customer support at any time to search out out the monitoring variety of the bundle. If the bundle has not arrived inside the timeout interval, please contact our on-line customer support and we’ll discover out the explanation for it for you. If you don’t obtain the parcel on the finish of the order safety interval, we’ll refund you a full refund.

2. Product Damage

If the bundle is broken or lacking, please ship the image to our on-line customer support and we’ll deal with it for you the primary time after verification.

Free return shouldn’t be supported for no motive at the moment. Return requires your individual postage, so you probably have any issues with the merchandise you obtain, please contact customer support.

Enjoy your procuring!